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Job Description:
Job Duck is seeking a detail oriented and proactive Legal Assistant to support a law firm in Houston, Texas, with the day to day management of personal injury claims and settlement processes. In this role, you will coordinate with insurance companies, clients, medical providers, and attorneys to ensure that documentation is accurate, requests are handled promptly, and cases continue moving forward efficiently. You will play an important part in obtaining medical records, following up on settlement demands, coordinating medical bill reductions, and preparing settlement disbursement statements. The ideal candidate is organized, communicates effectively, takes initiative, and can manage multiple priorities while maintaining consistent follow through. This opportunity is well suited for someone who enjoys supporting legal operations and contributing to a smooth, professional client experience.
Monthly Compensation: 1,150 to 1,220 USD
Responsibilities include, but are not limited to:
• Follow up with medical providers to ensure reduction requests are received, signed, and returned.
• Draft and send medical bill reduction requests to the appropriate medical providers.
• Coordinate with attorneys to confirm which medical bill reductions should be requested after a case settles.
• Communicate with insurance adjusters to confirm receipt of settlement demands and follow up as needed.
• Contact clients to obtain required information, including insurance details and supporting documentation.
• Manage daily communications and follow up activities through RingCentral and Microsoft Outlook.
• Handle case related documentation and communications with professionalism, accuracy, and confidentiality.
• Communicate updates and relevant information to attorneys and other stakeholders as needed.
• Monitor pending requests, identify outstanding items, and take proactive steps to keep cases progressing.
• Maintain accurate and up to date case information in Filevine.
• Ensure disbursement statements accurately reflect medical provider expenses, law firm fees, and other applicable settlement deductions.
• Request medical records from healthcare providers and follow up to confirm receipt and track the status of outstanding requests.
• Set up new claims with insurance companies and ensure the necessary information is submitted accurately.
• Prepare client settlement disbursement statements once all medical reductions are finalized.
• Track outstanding reduction requests and maintain organized records of their status.
Requirements:
• Location: Houston, Texas
• Time Zone: Central Standard Time (CST)
• Working Hours: Monday through Friday, 8:00 AM to 5:00 PM CST
• Position Type: Legal Assistant
• Work Environment: Legal services, personal injury claims, and settlement administration
Software and Tools:
◦ Filevine for case management
◦ RingCentral for phone communications
◦ Microsoft Outlook for email and calendar management
• Communication Requirements: Regular communication with clients, insurance adjusters, medical providers, and attorneys. The role is expected to involve approximately 16 to 30 calls per day.
Required Skills:
• Strong organizational skills and the ability to manage multiple cases, deadlines, and follow up tasks.
• Excellent written and verbal communication skills.
• Proactive approach to identifying pending items and following up without waiting for instructions.
• Self starter mentality with the ability to work independently and take ownership of assigned tasks.
• Strong attention to detail when handling legal documentation, medical records, financial breakdowns, and settlement paperwork.
• Effective time management and prioritization skills.
• Consistent follow through when coordinating with clients, insurance companies, medical providers, and attorneys.
• Ability to maintain accurate case records and keep information organized in a case management system.
• Professional and courteous communication when requesting information and coordinating sensitive case matters.
• Ability to handle multiple responsibilities while maintaining accuracy and efficiency.
• Problem solving skills and sound judgment when identifying missing information or outstanding documentation.
Work Shift:
Languages:
English, Spanish
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
